Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, information generated when you use AffiliateOne, and information provided by third-party services connected to AffiliateOne.

This may include:

• name, company name, job title, and contact information;
• account credentials and account information;
• billing and transaction information;
• information provided when contacting customer support;
• information about your use of AffiliateOne;
• technical information such as IP address, browser type, device information, and log information; and
• data provided through integrations or other services that you connect to AffiliateOne.

2. How We Use Information

We use personal information where necessary to provide, maintain, and improve AffiliateOne and our related services.

We may use information to:

• create and manage user accounts;
• provide software and related services;
• process subscriptions and payments;
• provide implementation and onboarding support;
• provide customer support;
• maintain security and prevent misuse;
• monitor and improve service performance;
• communicate with you about the service; and
• comply with applicable legal obligations.

3. Customer Data

AffiliateOne may process data submitted or uploaded by customers through the platform.

Customers are responsible for ensuring that they have the appropriate rights and permissions to provide such data to AffiliateOne and to use the service to process it.

We process Customer Data as reasonably necessary to provide, maintain, secure, and improve the service and to fulfill our contractual obligations.

4. Payments and Billing Information

When you purchase an AffiliateOne subscription, payment information is processed through the payment methods and payment providers made available at checkout.

We may receive information relating to the transaction, such as payment status, transaction reference, subscription details, and billing information.

Payment card information may be processed directly by the applicable payment provider and may be subject to that provider’s privacy policy.

5. Integrations and Third-Party Services

AffiliateOne may connect with third-party services, including Shopify, WooCommerce, Stripe, Zapier, APIs, and webhooks.

When you connect a third-party service, information may be exchanged between AffiliateOne and that service as necessary to provide the integration.

Third-party services operate independently and are subject to their own privacy policies and terms.

6. Sharing of Information

We do not sell personal information.

We may share information with service providers and third parties where reasonably necessary to operate AffiliateOne, process payments, provide customer support, maintain security, or provide integrations.

We may also disclose information where required by law, legal process, or a valid request from an authorized government authority.

Where appropriate, we may also disclose information in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business.

7. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide the service, fulfill the purposes described in this Privacy Policy, comply with legal and accounting requirements, resolve disputes, and enforce our agreements.

When information is no longer required, we may delete, anonymize, or securely dispose of it in accordance with our applicable policies and legal obligations.

9. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to request access, correction, deletion, or other appropriate handling of your information.

Requests can be submitted using the contact information provided below.

We may need to verify your identity before responding to certain requests.

10. Cookies and Similar Technologies

Our website and platform may use cookies and similar technologies to support functionality, security, analytics, and service performance.

You may be able to control certain cookies through your browser settings. Disabling cookies may affect some website or platform functionality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make material changes, we may provide reasonable notice through the website, the service, or another appropriate communication method.

The updated version will become effective on the date stated in the updated Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us: